Look beneath the symptom
A surface problem may relate to the bedding, ground movement or water. Assess the cause before deciding on a cosmetic fix.
04 / RENEW
Repairs & refreshes.
A focused fix can change the whole space.
START WITH THE PURPOSE
The right questions.
A better starting point.
A local problem does not always need a complete redesign. Start by understanding the cause of loose paving, movement, staining or damaged joints, then agree the appropriate scope.
Discuss your repairs projectMatch with care
Existing products can differ in colour, wear and availability. Discuss the appearance of replacement sections.
Agree the boundaries
Record exactly which areas, joints or edge details are included and what will remain untouched.
BEFORE THE FIRST CONVERSATION
A useful brief
starts here.
- Where the problem appears
- When it began and whether it changes with weather
- Approximate area and surface type
- Any previous work or available product information
Put a shape to the idea.
Use the planner to record the outline and the things that matter.
Plan your space